Insights from Eric Kagdis: Learning What It Really Takes to Work in Sports
Olivia Watkins | NILvana Sports
The sports industry is one that many students want to break into, but it’s not always as glamorous as it looks from the outside. I had the chance to talk with Eric Kagdis, Account and Operations Executive for the Pensacola Ice Flyers, about what his career has looked like so far and the lessons he’s learned along the way. His answers give a real look at both the highs and the challenges of working in sports, and what students should keep in mind before stepping into the field.
Getting Started: Be Open to Opportunities
Kagdis shared that his path into the industry began with part-time jobs and putting himself out there. Those roles helped him build his résumé and taught him early on the value of adaptability. “Once I put myself out there, everything came easier,” he explained. The point is simple: small opportunities matter, and they can open the door to bigger ones.
Why Game Day Matters
When asked about his favorite part of the job, Kagdis immediately pointed to game day. Seeing everything come together in front of fans makes all the planning worth it for him. The moment reminds him of his “why” and keeps him motivated in the fast-paced sports environment.
What the Job Looks Like Behind the Scenes
Even though game day is exciting, most work happens before it. Kagdis described his week as full of meetings, planning sessions, and conversations about promotions and operations. The lesson here is that a lot of the sports industry is behind-the-scenes work, and you have to be willing to put in the time on the details.
Challenges of a Smaller Market
Kagdis explained that limited staffing is one of the most complex parts of working in a minor league. Everyone has to wear multiple hats, which can feel overwhelming, but also allows you to gain a wide range of experience. Students should expect that flexibility will be a big part of their careers, especially starting out.
Skills That Make a Difference
Time management, reliability, and approachability were the qualities Kagdis highlighted as most important. He also emphasized the importance of being personable and remembering your “why.” These are the habits that not only help you get hired but also keep you moving forward once you’re in the industry.
Looking Ahead
Kagdis believes technology will continue to play a huge role in the future of sports. He encouraged thinking about changes from the fan’s perspective, not just the business side, since the consumer experience drives the industry forward.
Misconceptions About Working in Sports
One thing Kagdis pointed out is that people sometimes assume executives control everything. The reality is that there are many restrictions and limitations, and not every decision is up to you. Success often comes down to how well you can work within those boundaries.
Advice for Students
Kagdis’s most significant piece of advice for students looking to get into the sports industry is not to expect everything to happen overnight. “It’s not all sunshine and rainbows,” he said. Sports is a demanding field, but the experience is what you make of it.
